Privacy Policy

Overview

CanadianServiceDogs.com respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit this website.

By using CanadianServiceDogs.com, you consent to the practices described in this policy.

Information We Collect

1. Information You Voluntarily Provide

We may collect personal information that you choose to provide, such as:

Your name
Your email address
Messages sent through contact forms
Feedback or correction requests

We only collect information that is reasonably necessary to respond to inquiries or provide requested information.

2. Automatically Collected Information

When you visit the website, limited technical information may be collected automatically, such as:

IP address
Browser type
Device type
Pages visited
Approximate location (city or province level)

This information is used for basic analytics, security, and site performance.

How We Use Information

Information collected may be used to:

Respond to inquiries or messages
Improve website content and usability
Monitor site performance and security
Comply with legal or regulatory requirements

We do not use your information for profiling, advertising targeting, or automated decision-making.

Cookies and Analytics

CanadianServiceDogs.com may use cookies or similar technologies to:

Understand how visitors use the site
Improve functionality and user experience

Cookies do not give us access to your computer or personal files.

You can choose to disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

No Sale or Misuse of Personal Information

CanadianServiceDogs.com does not:

Sell personal information
Rent personal information
Trade personal information
Share personal information for marketing purposes

Your information is used only for the purposes described in this policy.

Third-Party Services

This website may use trusted third-party services for:

Website hosting
Analytics
Email communication

These services are only given access to information necessary to perform their functions and are expected to comply with applicable privacy standards.

CanadianServiceDogs.com is not responsible for the privacy practices of third-party websites linked from this site.

Data Storage and Security

We take reasonable steps to protect personal information from:

Unauthorized access
Loss
Misuse
Disclosure

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Data Retention

Personal information is retained only as long as necessary to:

Respond to inquiries
Fulfill legitimate operational needs
Comply with legal obligations

Information that is no longer required is deleted or anonymized where possible.

Your Rights

Depending on your location, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information, subject to legal obligations

To make a request, please contact us through the website’s contact page.

Children’s Privacy

CanadianServiceDogs.com does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through this website, please contact us so it can be removed.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Changes take effect immediately upon posting. Continued use of the website indicates acceptance of the updated policy.

Jurisdiction

This website is operated from Canada and is intended primarily for a Canadian audience.

This Privacy Policy is governed by applicable Canadian privacy laws.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us through the website’s contact page.

By using CanadianServiceDogs.com, you acknowledge that you have read and understood this Privacy Policy.