Accessibility Statement

Our Commitment to Accessibility

CanadianServiceDogs.com is committed to making its website accessible and usable for as many people as possible, including individuals with disabilities.

We aim to provide clear, readable, and inclusive content that can be accessed using a variety of devices and assistive technologies.


Accessibility Standards

We strive to follow recognized accessibility best practices and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1, at a reasonable level appropriate for an educational website.

Our goal is to improve accessibility over time as technologies, standards, and user needs evolve.


Measures We Take to Support Accessibility

We make reasonable efforts to:

  • Use clear and simple language

  • Maintain logical heading structures

  • Provide sufficient colour contrast where possible

  • Ensure text is readable and resizable

  • Support keyboard navigation for core site functions

  • Design layouts that work across devices and screen sizes

We also aim to keep downloadable materials as accessible as reasonably possible.


Known Limitations

Despite our efforts, some areas of the website may not yet be fully accessible. This may include:

  • Older content or documents

  • Third-party tools or embedded content

  • Certain visual or interactive elements

We view accessibility as an ongoing process and are committed to improving where feasible.


Feedback and Assistance

If you experience difficulty accessing any part of this website or have suggestions for improvement, we welcome your feedback.

Please contact us through the website’s contact page and let us know:

  • the page or content involved

  • the nature of the accessibility issue

We will make reasonable efforts to respond and address concerns in a timely manner.


Third-Party Content

CanadianServiceDogs.com may link to or use third-party websites or tools that are not fully under our control.

We encourage third-party providers to offer accessible content but cannot guarantee their accessibility.


Continuous Improvement

Accessibility is important to us. We regularly review our website and content with the goal of improving usability and accessibility over time.


Jurisdiction

This website is operated from Canada and is intended primarily for a Canadian audience.

This Accessibility Statement is provided in accordance with applicable Canadian accessibility and human rights principles.

We are committed to improving accessibility and welcome feedback that helps us do better.