Airlines operating domestic flights in Canada are subject to federal accessibility regulations that protect passengers with disabilities. These regulations generally require airlines to accommodate service dogs travelling with their handlers.
Service dogs are permitted to travel in the cabin with their handlers, provided they can be accommodated safely. Airlines may impose reasonable requirements related to space, control, and safety, but cannot rely on blanket bans.
Advance notice may be requested, particularly for longer flights or larger dogs, but refusal based solely on size or breed is not usually permitted. Airlines must assess accommodation on an individual basis.
Documentation requirements are limited. While airlines may request information related to vaccination or international travel, they cannot demand unnecessary certification or proof that is not required by law.
If issues arise, passengers may seek assistance through airline accessibility departments or federal complaint mechanisms.
Key takeaways:
• Service dogs are allowed on domestic flights
• Airlines must accommodate disabilities
• Safety-based limits must be reasonable
• Documentation requirements are narrow
For airline-specific policies and enforcement options, consult the Canadian Service Dogs Handbook.